My Meter FAQ

What is an advanced meter?

Advanced meters give customers more timely information on their energy use. Customers can access a customized online dashboard that can help them track and compare their energy usage by day, week, month or year.

While most meters record a running total of the energy used, an advanced meter can record energy usage data in 15-, 30- or 60-minute increments. Generally, the meter will communicate this usage information to LG&E and KU’s data network system several times a day.

Accessing the My Meter dashboard

What are "alerts?"

How to use Energy Markersâ„¢

What is the Rate Comparison Tool?

What is the Charts view?

What is the Data view?

What is the Property Profile?

What is the Energy Challenge?

Compare your energy usage in My Meter

My Meter dashboard time zones

How does an advanced meter transmit energy usage information?

Will anyone be able to see my electricity usage information?

Can having an advanced meter affect my health?

How is the My Meter interval data stored over time?