Your electricity usage information is confidential and available only to you (authorized utility personnel have access as needed for maintenance, billing, and customer service). Your safety and security are of the utmost importance to us. That’s why we have stringent practices in place to protect your energy usage information. However, you do have the option to allow someone else, an additional user, to have access to your usage information. Examples of additional users often include:
- Energy audit service providers.
- An adult child of an elderly parent who is living alone or traveling.
- A financial assistance agency that helps with utility bills.
- The parents of a college student living off campus.
To add an additional user to your MyMeter account simply:
1. Sign in to your MyMeter dashboard and click the silhouette at the upper right of the dashboard and select User Profile.
3. Select the permissions, access duration and account that you would like to provide access to. Enter and confirm the email address of the additional user. Then click Continue to submit the request.
After submitting the request, the additional user will receive an email from MyMeter with directions on how to access the account.
Visit lge-ku.com/mymeter to learn more about the Advanced Meter Program and your MyMeter dashboard.
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