2022 Advanced Meter Program road map

January

Happy 2022! We hope you have an enjoyable and healthy year. As we begin another year of updates for our advanced meter customers, we hope you have been able to take advantage of the timely and robust information about your energy usage provided by your MyMeter dashboard. Armed with that data, you can become a more efficient consumer of energy which in turn helps you save money on your monthly bill.

Our monthly AMP it Up! communications will continue to highlight specific tools and options available to you via your MyMeter dashboard, helping you derive the most benefit from your advanced meter.

Visit lge-ku.com/advanced-meter to get more information about your advanced meter and other available features.

couple in kitchen smiling at laptop on table

February

Making the most of your advanced meter


With the detailed energy usage information provided by your advanced meter, you can more easily identify ways to save money on your monthly utility bill. When you sign in to your MyMeter dashboard you can clearly see any spikes in electricity usage. Are there particular days or times when usage peaked? That insight could allow you to make some simple adjustments that would have a noticeable impact on your bottom line. Check out this short video for a few examples.

Sign in to your MyMeter account to review your usage.

Visit lge-ku.com/advanced-meter for more helpful videos.

March

With the coming of spring, one of the key tasks each year is to make sure your air conditioner is ready for the summer heat to come. Now is the time when many people have their unit inspected, cleaned and, if necessary, repaired so that it’s in tip-top shape. As an advanced meter customer, if you’re having your air conditioning system checked out, it’s also a perfect time to set an Energy Marker. When you sign in to your MyMeter account, simply click on the Energy Markers box at top right.

screen shot of MyMeter dashboard

Setting an Energy Marker allows you to pinpoint a change you made or action you took that could help improve your energy efficiency. Once you set it, you can look back to see how that action has impacted your usage, and hopefully helped save you some money. Check out this short video to learn more:

Visit lge-ku.com/advanced-meter for more information about your advanced meter and other available features.

April

Having information at your fingertips is a great way to keep an eye on your energy usage so that you can, if necessary, make adjustments to increase efficiency and lower your monthly bill.

When you sign in to your MyMeter account and access your dashboard, you’ll see a group of widgets across the top that provide a snapshot of helpful information.

screen shot of MyMeter dashboard

The example above provides a quick view of how usage is trending. Explore all the available widgets simply by clicking any of the gear icons and use them along with your dashboard (either Charts or Data) to find your peak usage times. Armed with that knowledge you may be able to take steps to reduce usage and save on your next bill.

Visit lge-ku.com/advanced-meter for more information about your advanced meter and other available features.

May

As an advanced meter customer, you have a convenient way to compare your electric usage over time. When you sign in to your MyMeter dashboard, select the chart view. From there access the Comparison dropdown menu. For example, if you want to know how your current usage compares with last year, you can easily do so with just a couple of clicks.

MyMeter bar graph usage screenshot
MyMeter bar graph screenshot
MyMeter bar graph screenshot with red circle

To see your usage expressed in cost, just select Dollar instead of Consumption.

Increasing your energy efficiency and lowering your energy costs could be as simple as making a couple of easy adjustments. Visit lge-ku.com/tips for some possible actions you could take.

Visit lge-ku.com/advanced-meter for more information about your advanced meter and other available features.

June

As an Advanced Meter customer, you have an easy way to choose a rate option that will give you the greatest savings based on how you use energy on a daily basis. When you access the Rate Comparison Tool on your MyMeter dashboard you will see rate options, including the one that gives you the greatest savings based on your energy usage.

Just click on the “Compare your rate options” widget along the top of your dashboard to access the tool. If the widget is not there simply click on any of the gear icons ( ) then click on the “Rate Comparison” widget.

rate comparison tool screen

Use the sliding scale within the Rate Comparison Tool to select a date range then click Compare Rates.

rate comparison tool screen comparison using sliders

It’s a good idea to research the different options and compare your energy usage over several date ranges. Also, having a full year of data is good because it allows you to see usage over different seasons.

Visit lge-ku.com/residential and scroll down to Rate options to learn more, including the difference.

July

Your electricity usage information is confidential and available only to you (authorized utility personnel have access as needed for maintenance, billing, and customer service). Your safety and security are of the utmost importance to us. That’s why we have stringent practices in place to protect your energy usage information. However, you do have the option to allow someone else, an additional user, to have access to your usage information. Examples of additional users often include:

  • Energy audit service providers.            
  • An adult child of an elderly parent who is living alone or traveling.            
  • A financial assistance agency that helps with utility bills.            
  • The parents of a college student living off campus.

To add an additional user to your MyMeter account simply:

1. Sign in to your MyMeter dashboard and click the silhouette at the upper right of the dashboard and select User Profile.

My Meter dashboard

2. Click Connect User.

screen - additional user access

3. Select the permissions, access duration and account that you would like to provide access to. Enter and confirm the email address of the additional user. Then click Continue to submit the request.

add additional user screen

After submitting the request, the additional user will receive an email from MyMeter with directions on how to access the account. 
Visit lge-ku.com/mymeter to learn more about the Advanced Meter Program and your MyMeter dashboard.

Did you miss last month’s update? You can visit our website to see previous updates.

August

The size and type of your home are key factors determining how much energy you use and how you use it – from the square footage and the number of rooms to the type and number of light bulbs and the number of appliances. What type of shingles? How many windows? You get the idea. As an advanced meter customer, you can complete a Property Profile to learn more about these and other factors impacting energy usage.

Sign in to your MyMeter dashboard and click on “Property Profile:”

My Meter dashboard home screen

Then click on each tab underneath “Property Profile” and fill out each section. 

If you have at least 13 months of energy usage in your MyMeter dashboard, you can use the Home Energy Yardstick to compare your energy efficiency to similar properties – the higher the number (measured on a scale of 1 to 10) the more efficient your home is compared to those properties.

After you’ve completed your Property Profile, make comparisons by clicking on the “Energy Star” tab and then clicking the “Score” button.

Home Energy Yardstick screen

Note to LG&E customers: Natural gas usage is not calculated in the final “Home Energy Yardstick” score. Natural gas customers can enter their gas meters manually.

Please visit lge-ku.com/mymeter to learn more about how we will be replacing approximately one million electric meters and adding advanced gas modules to 300,000 gas meters over the next five years, which customers will begin to see exchanges starting in the fall of 2022.

September

We cannot thank you enough for being one of the approximately 20,000 customers who signed up to receive an advanced meter as part of our Early Adopter program. Your participation and feedback were key ingredients in improving our program and achieving this exciting approval by the KPSC (Kentucky Public Service Commission).

The KPSC approved the deployment of advanced meters across the LG&E and KU service territory last year. This project will replace approximately one million electric meters and add advanced gas modules to 300,000 gas meters over the next five years. Customers will begin to see meter replacements starting in the fall of 2022.
 
As someone who already has an advanced meter, you do not need to take any action. You still have access to MyMeter where you can view detailed information about your energy use. We will continue to provide you with information about the features and benefits of your advanced meter and program updates as we move forward.
 
Thank you again for helping us demonstrate the benefits of an advanced meter so we can bring those benefits to all our customers. Visit our website at lge-ku.com/meter-upgrade to learn more about the meter upgrade process and when meter upgrades will begin in your area.

October

Your advanced meter has several features that can help you become a more efficient consumer of energy. One of those is the ability to compare your energy usage over any given period of time – year-to-year, month-to-month, week-to-week and even hour-to-hour. Armed with that information via your MyMeter dashboard you can identify peak usage times and possibly make some adjustments to lower your overall usage – and reduce your monthly energy bill. Check out this short video for more information.

Visit lge-ku.com/mymeter for more information and short videos about your advanced meter and its many helpful features.