Did you know you can call 24/7 to learn your account balance, pay by phone or find out when your bill is due? Use our fast path, self-service options to take advantage of our automated system anytime, day or night, or to route your call to a customer representative.
Once you have called LG&E or KU, you may then press one of these fast-path options
LG&E Electric Outage
KU/ODP Electric Outage
LG&E Gas Emergency
Make a payment
Account Balance/Due Date and Meter Reading Window
Reconnect Service (speak with a rep)
Auto Reconnect (self-service)
Payment Info - Online, Locations, Mail Address, Office
Stop or Move Existing Service
Start New Service
Billing & payment addresses
You can mail your payment and stub using the convenient return envelope we include in your monthly statement.
Louisville Gas and Electric Company
P.O. Box 25211
Lehigh Valley, PA 18002-5211
P.O. Box 25212
Lehigh Valley, PA 18002-5212
Corporate mailing addresses
These addresses a for our corporate offices and are not to be used for mailing utility payments.