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Additional time to pay your bill

Our new billing and payment schedule, effective Jan. 1, 2013, means you now have at least 22 days from the date your KU bill is issued to make your payment.

Late payment fees will be added only if full payment is not received by the payment due date.





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Green Energy:
The power to save. It's in your hands.

KU now offers you an opportunity to contribute to the growth of renewable energy. Add Green Energy payments to your bill, and we will purchase the corresponding "green tags" from renewable energy sources in Kentucky and surrounding states.

By offering you a way to support the operation and development of renewable energy, we are giving you the chance to do your part to help improve the environment. Make the choice to make a difference — for today and tomorrow. The power is in your hands.

Learn more about the Green Energy program





Demand Conservation today!

Electric meter closeupYou can help the environment and save energy, too.

Sign up for our Demand Conservation program today. You can reduce energy demand by signing up for a free device that we connect to your central air conditioner, heat pump or electric water heater.

Demand Conservation helps reduce peak demand, which enables us to use our power plants more efficiently and delay the addition of new ones.

As a bonus, we'll credit your utility bill $5 per month (up to $20 annually) for each of the four summer months (June through September) for each central air conditioning unit.

Additional bonuses apply for water heaters. These programs are available only in areas where our radio signal is accessible.

»  Details of the Demand Conservation Program









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woman with headset answering a callResidential Service
Call Center Hours

Monday - Friday
7am - 7pm EST
800-981-0600

Emergency outages may be called in 24 hours a day, 7 days a week.
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Kentucky Utilities Company BBB Business Review


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