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Additional time to pay your bill

Our new billing and payment schedule, effective Jan. 1, 2013, means you now have at least 22 days from the date your LG&E bill is issued to make your payment.

Late payment fees will be added only if full payment is not received by the payment due date.





child walking on grass

Green Energy:
The power to save. It's in your hands.

LG&E now offers you an opportunity to contribute to the growth of renewable energy. Add Green Energy payments to your bill, and we will purchase the corresponding "green tags" from renewable energy sources in Kentucky and surrounding states.

By offering you a way to support the operation and development of renewable energy, we are giving you the chance to do your part to help improve the environment. Make the choice to make a difference — for today and tomorrow. The power is in your hands.

Learn more about the Green Energy program






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woman with headset answering a callResidential Service
Call Center Hours

Monday - Friday
7am - 7pm
(502) 589-1444

Emergency outages may be called in 24 hours a day, 7 days a week.

General questions, concerns or requests?
(502) 589-1444

Outside Louisville
(800) 331-7370

Monday - Friday
7am - 7pm

Establish new electric/gas service or cancel service?
(502) 589-1444

Outside Louisville
(800) 331-7370

Monday - Friday
7am - 7pm

Power Outages/Downed Power Lines?
(502) 589-1444

24 hours/day, 7 days/week

Gas Leaks
(known or suspected)/
Gas Emergencies?

(502) 589-1444

Outside Louisville
(800) 331-7370

24 hours/day, 7 days/week

Billing or rate questions?
(502) 589-1444

Outside Louisville
(800) 331-7370

Monday - Friday
7am - 7pm

Call Kentucky 811
before you dig.

Dial 8-1-1
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Louisville Gas & Electric Company BBB Business Review


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