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Contact LG&E



If you would like to e-mail LG&E with a question, comment or issue, please select one of the forms below.




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woman with headset answering a callResidential Service
Call Center Hours

Monday - Friday
7am - 7pm
(502) 589-1444

Emergency outages may be called in 24 hours a day, 7 days a week.

General questions, concerns or requests?
(502) 589-1444

Outside Louisville
(800) 331-7370

Monday - Friday
7am - 7pm

Establish new electric/gas service or cancel service?
(502) 589-1444

Outside Louisville
(800) 331-7370

Monday - Friday
7am - 7pm

Power Outages/Downed Power Lines?
(502) 589-1444

24 hours/day, 7 days/week

Gas Leaks
(known or suspected)/
Gas Emergencies?

(502) 589-1444

Outside Louisville
(800) 331-7370

24 hours/day, 7 days/week

Billing or rate questions?
(502) 589-1444

Outside Louisville
(800) 331-7370

Monday - Friday
7am - 7pm

Kentucky 811 (Before You Dig?)
Dial 811
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