Keeping our employees and your pets safe

a dog looking through an wrought iron fence

At LG&E and KU we make a concentrated effort to ensure our employees, anyone working on our behalf, our customers and the general public stay safe.

Dog bites are a potential cause of injury to our meter readers and field technicians. Because dog bites can and do cause injury to our meter readers and technicians, we train our field employees how to prevent dog attacks. 

You can help us keep our employees and your pet(s) safe by keeping your dog(s) indoors or away from the meter on reading days or when work is scheduled on your property. Follow these tips to provide a safe environment for your pets and our employees:

  • Know when your meter reading is scheduled. You can find the dates when our technician is scheduled to read your meter at the top section of your paper bill. If you don’t receive a paper bill, sign in to your online account then look under the Additional Services section for your Meter Read Schedule.
  • During your meter read dates and scheduled customer service visits, leave your gates unlocked and keep your dogs or other pets indoors, restrained, or confined in another area of your property. Remember that dogs may become more protective in the presence of their owners.
  • Post a “Beware of Dog” sign on your fence, gate, or house to alert our technician. 
  • Leave a note on your meter explaining where and how your pet is confined.

Thanks for helping us in our efforts to deliver safe, reliable energy to your home. For more information about our focus on safety, visit lge-ku.com/safety.
 

a customer bill with closeup and circle on meter read date

You can find the dates when our technician is scheduled to read your meter at the top section of your paper bill.